Regent Stone Products
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screenshotRegent has been servicing the natural stone industry for 17 years and we are one of the largest suppliers of fabrication and restoration supplies, heavy machinery and training. Now, our enhanced internal systems programs allow us to better serve our customers in terms of service and price. 

Recently we introduced the Regent iStore, which is unique in that it enables either the customer or their customer representative to easily place orders, establish contract pricing, build a personal catalog and track packages on their iStore account. 

We realize that about half our customers will take advantage of using our iStore to make their purchases and half would rather call in to talk to their salesperson. 

None of that changes - It's your choice, PHONE IN or CLICK ON. It's all set up whether you use it or we use it for you, it's ready to use with your personal catalog, histories, tracking, etc. Many customers will find it easier to use than conventional ordering over the phone once they are set up. 

R you getting the best price? This refers to the R that is placed next to items which you have confirmed contract pricing with your salesperson. 

 "The iStore simply allows you to purchase all of your name brand products over the web with contract pricing, which can save you a lot of money and a lot of time."  

We build a personal catalog together - customizing it for your specific needs. At any time you canassist us by surfing through the catalog on the iStore and adding items of interest into a "shopping cart" on the quote form. Your salesman assigns you contract pricing, which guarantees you the best prices and an is placed next to each item to show that you are locked in.  When you access your account the next time you will find these items in your personal catalog.

We sent you a package explaining how it works. Did you receive it? If not we will send you another one. We think if you take the time go through the info you will find it very interesting. We have been adding about 100 customers a month and this has become a big part of out business in a short period of time. Our long time customers are using it and can't believe how easy it is to order stuff. 

 "Because it sets pricing, duplicate orders are done very quickly."   

Your order is sent directly to your salesman to confirm everything. You get instant freight totals and can track packages easily. All invoices and histories, as well as account balances, are easily accessed. 

"The iStore saves you money and streamlines purchasing to save you a lot of time playing phone tag, negotiating prices, tracking packages, etc."

If you prefer you can still call in your orders and talk to your personal representative. Regent prides itself on having the most knowledgeable staff in the industry, use the toll-free direct dial number to contact your account manager and he oversees everything like a concierge. The iStore system allows us to streamline the process to better serve your account. 

Set up your own personal catalog on Regent's istore and start saving with Contract Pricing!

 

 

http://www.regentstoneproducts.net
07/29/2010 07:59 AM